Refund and Returns Policy

Need to make a return ? You have 14 days from the date of receipt to return your purchase.

To do this, go to your personal space, request a return via your order history. Then, go to your returns management area. Then print your return form and place it in your package.

You will then have to send us your purchases, in a tracked package, to the following address : Stajvelo, Le Triton, 5 rue du Gabian, 98000 Monaco.

The substantial integrity of the returned goods is an essential condition for reimbursement. Your refund will be credited via the means of payment used during the purchase from the reception of the goods.

The right of return and refund requires that the goods are intact, new, labeled and unused.

Need help or additional information ? Contact our customer service by writing to customer service.