Shipping policy

At Stajvelo, delivery is not a shipping method.

It is the final chapter of your journey.

From order confirmation to fabrication, assembly and final handover, every step is monitored with precision. Each delivery option has been carefully designed to ensure a seamless, premium experience — wherever you are.

We personally select all our partners to guarantee the same level of excellence, attention to detail and service.

1. Standard Home Delivery – Complimentary

Your Stajvelo is delivered directly to your home.

  • Secure packaging
  • Professional final assembly guidance
  • Delivery tracking
  • Dedicated customer support

Your bike arrives protected and ready for final setup, with clear instructions and remote assistance if needed.

Included with every order.

2. Premium Home Delivery with MyBike Setup – €50

For clients who prefer a fully prepared bicycle, we offer premium delivery in collaboration with MyBike.

  • Delivered to the MyBike workshop
  • Professionally assembled and adjusted
  • Fully inspected
  • Personally delivered to your home

You receive a bike that is fully tuned, precisely adjusted and ready to ride.

3. Delivery to Partner Workshop – Complimentary

We ship your bicycle to one of our selected partner workshops.

  • Final assembly performed by professionals
  • Precision adjustments
  • Safety inspection
  • Customer notified when ready

Included with every order.

4. Monaco Exclusive Delivery Experience

For clients seeking something exceptional, we offer a private delivery experience at our Monaco headquarters.

Inspired by prestigious automotive factory delivery programs, this option transforms the handover of your Stajvelo into a memorable moment.

  • Private welcome at our Monaco showroom
  • Presentation of your bicycle and specifications
  • Insight into the brand and design philosophy
  • Precision fitting and millimetric adjustments
  • Guided ride in Monaco with the founder
  • Lunch with the team in the Principality
  • Optional assistance organizing your stay

This experience is fully personalized.
Pricing available upon request.

Every Delivery is Premium

Regardless of the option you choose, your experience includes:

  • Personalized order follow-up
  • Transparent production updates
  • Careful quality control
  • Direct communication with our team

From fabrication to final handover, we ensure your Stajvelo arrives exactly as it should — exceptional.

Need assistance choosing your delivery experience?

Contact our team for personalized advice and tailored arrangements.